No fluff, no dancing around it. If you've got a doubt, it's probably here — answered the way I'd answer it on the phone.
There's no catch — there's a business model. I don't make my money on the build; I make it on the long relationship. You pay a fair $399 a month, and I keep earning it by doing good work and answering the phone.
That only works if you stick around, and you'll only stick around if I'm good. So my interest and yours point the same way. A web guy who vanishes gets one payday. I'd rather have a happy customer for ten years.
You shouldn't — not on my word alone. That's exactly why I build your site first, free, before you owe me anything. You see real work before you risk a dime.
And I don't hide behind a logo or a support queue. You get me, a real person, with a real phone number. The whole business is built to be the opposite of what burned you.
Yes — and that's the point, not a weakness. When you call, you reach the person who actually does the work. No account managers, no handoffs, no "let me check with the team." 30 years of doing this means one person can handle it and handle it right.
None. No deposit, no setup fee, no "design retainer." The first money you pay is your first month — $399 — and only after the site is live and you're happy with it. If those upfront-fee words sound familiar, it's because they're how a lot of people got burned before. Not here.
You cancel. It's month-to-month — no contract, no termination fee, no 36-month trap. I'm betting you'll stay because the work is good, not because you're locked in. If I ever stop earning it, you should be free to walk.
Nothing's wrong with it. It's affordable because I keep it lean — one person, no fancy office, no sales team to pay for, and modern tools that let me do great work efficiently. You're not subsidizing an agency's overhead. You're paying for the work and nothing else.
If you want to. Prepay the year and you get a month free — works out to about $366 a month. Totally optional; there's no contract either way. Most folks just stay month-to-month, and that's perfectly fine.
Yes. It's yours — always. This isn't a rental where you build equity in something you'll never keep. If you ever leave, you take your site and your domain with you. No holding it hostage, no ransom to get your own property back.
You take it with you. I'll hand over your site files and make sure your domain is yours to move wherever you want. I'd rather you leave on good terms — and maybe send a neighbor my way — than feel trapped.
Usually, yes. In most cases I'll rebuild it better and move it onto my hosting with no downtime — your customers never notice the switch. I'll take a look at what you've got and tell you straight whether rebuilding or keeping it makes more sense for you.
The everyday stuff that piles up: updating your hours, swapping a photo, fixing a typo, adding a holiday notice, changing a price, tweaking a paragraph. You text me, I do it — no quote, no "that'll be extra." Bigger projects (a whole new section, an online store) are separate, and I'll always quote those straight before doing anything.
I'll be honest: SEO is a slow burn, not a switch. Anyone promising overnight rankings is selling you something. What I do is publish fresh local content every month and keep your Google profile sharp — work that compounds, so you climb steadily over time. The Google Business Profile work often shows up fastest.
Big custom builds — online stores, booking systems, member logins — are real projects outside the monthly plan, and I'll quote them honestly if you need one. I don't do logo design from scratch, and the ad budget itself (if you run ads) is yours. And if you ever ask for something I can't do right, I'll tell you and point you to someone who can.
Once a month I send you a quick note — what I did, what changed, and what it's doing for you. No mystery about where your $399 goes. You'll see it.
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